Stay presents our payments guide outlining available deposit and withdrawal methods, covering both fiat and cryptocurrencies. On this page you'll find details about cards, e-wallets, bank transfers and popular crypto options, plus minimums, processing times and any fees in AUD. Availability of specific methods may vary depending on a player’s country and verification status. The rest of the page explains how payments work in regions we support and how to complete transactions safely.
Stay Casino Banking overview
Clear, fast payments are central to the Stay experience, so transparency and predictable processing guide every transaction. You’ll find clear AUD min/max limits and visible fees on each payment page, plus a wide choice of methods from cards to popular cryptocurrencies. Our goal is to remove surprises: processing times, eligibility checks and bonus rules are shown before you confirm a deposit, and our support team is ready to help if anything looks unclear.
Deposits are usually instant, letting you play right away after verification, while withdrawals follow additional processing steps to protect your funds and identity. Card payouts typically take up to a few business days, whereas crypto withdrawals are near-instant once approved. Identity checks for larger sums and routine security screening can extend timing, and weekly limits apply, so plan ahead—our policies prioritise safety and predictable timelines for both deposits and withdrawals.
Deposit Methods at Stay Casino
Depositing funds is handled through our secure Cashier: choose Deposit, enter the amount, select a payment method and confirm to add funds to your balance. When registering with Stay you can select AUD during signup and complete instant email verification to activate the account; most deposit methods credit funds immediately so play can begin without delay. ID and address verification may be requested after deposits above AUD 2,000 to meet KYC requirements, and all transactions are protected by TLS encryption for added security.
Different payment methods suit different priorities such as speed, convenience or privacy. Card payments and voucher options like Neosurf are convenient for everyday deposits and typically post instantly, while cryptocurrency options such as Bitcoin, Ethereum and USDT offer near-instant settlements or single-block confirmations with no crypto network fees. Limits and fees vary by method — for example Neosurf has a lower maximum and may carry a small fee — and our Cashier clearly shows the minimums, maximums and processing times before you confirm the transaction. For faster withdrawals or lower fees, choosing crypto is often the preferred option for Australian players.
| Payment Method | Minimum Deposit | Maximum Deposit | Typical Processing Time |
|---|---|---|---|
| Visa/Mastercard | AUD 20 | AUD 10,000 | Instant |
| Neosurf | AUD 20 | AUD 2,000 | Instant |
| Bitcoin | 10 mBTC | 1 BTC | 1 block |
| Ethereum | 0.01 ETH | 5 ETH | 15 s |
| USDT | USDT 20 | USDT 5,000 | Instant |
Withdrawal Methods at Stay Casino
| Withdrawal Method | Minimum Withdrawal | Typical Processing Time | Notes |
|---|---|---|---|
| Visa / Mastercard | AUD 50 | 1-3 business days | Fee AUD 5 |
| Bitcoin (BTC) | 10 mBTC | 0-2 hours | 0 fee |
| Ethereum (ETH) | 0.01 ETH | 0-2 hours | 0 fee |
| Tether (USDT) | 20 USDT | Instant | 0 fee |
At Stay we handle withdrawal requests promptly and securely. After submitting a withdrawal, the request enters our queue and may be placed in a pending status while identity verification and security checks are completed. First-time withdrawals or requests above verification thresholds typically require ID and address proof; providing these documents speeds up approval. Once checks are cleared, funds are processed through the selected method and released.
Processing times vary by payment option and banking partners. Card payouts usually arrive in 1-3 business days after approval, while crypto withdrawals are generally much faster. Daily and weekly limits apply, and any fees or minimums are shown on the withdrawal screen in AUD. If further checks are required, we will contact you by email or live chat to avoid unnecessary delays.
Processing times can also vary due to banking partner hours and compliance checks - cryptocurrency withdrawals depend on network confirmations and current blockchain conditions, so actual timing may shift and additional confirmation time for BTC or ETH may be required.
Processing times and pending status
When a withdrawal is marked as pending at Stay, this indicates the request is undergoing our standard checks and processing before funds are released. Our team verifies account details, confirms KYC and anti-fraud checks where required, and ensures any bonus or wagering conditions are met. This routine stage protects your funds and helps us comply with payment-provider and regulatory requirements. Most pending statuses clear without further action, but if additional documents are needed we'll contact you promptly so the payout can be completed as quickly as possible.
- Cards: 1-3 business days
- Bank transfers: 1-5 business days
- Crypto: 0-2 hours
Withdrawal limits and VIP impact
Withdrawal limits at Stay depend on VIP tier; higher tiers receive larger monthly allowances. Our main limit is usually a monthly cap expressed in AUD that resets on a set schedule (typically the first day of each month) and governs how much can be withdrawn during that period. Membership level determines the default monthly ceiling, and moving up through Bronze, Silver, Gold, Platinum and Diamond increases that allowance.
Additional factors such as weekly caps, per-transaction minimums and maximums, chosen payment method and pending KYC checks can affect timing and available amounts. To avoid surprises, review your VIP tier benefits and account limits before requesting a withdrawal, and allow time for processing or AML holds when planning larger transfers.
| VIP Tier | Monthly Withdrawal Limit |
|---|---|
| Bronze | AUD 10,000 |
| Silver | AUD 20,000 |
| Gold | AUD 40,000 |
| Platinum | AUD 75,000 |
| Diamond | AUD 150,000 |
Fees and charges
Payment information is kept transparent on Stay, and we list any applicable charges before you confirm a deposit or withdrawal. Our payment pages show method-specific limits and expected processing times, while certain fees may come from external payment providers, card networks or banks rather than us. Any such third-party charges are displayed where possible so players can choose the most cost-effective option.
For traditional fiat payments, fees are usually charged by your bank or the payment processor rather than Stay. We do not typically add extra service charges, but occasional intermediary or currency-conversion fees can apply. Check your bank’s terms and the payment method details on our deposit page to confirm any potential costs.
Crypto deposits and withdrawals are processed with zero platform fees in most cases, but blockchain network fees apply and may fluctuate with network congestion or the chain selected. Our wallet instructions show estimated miner or gas costs before you confirm a transaction. When using Stay, choose a chain with lower fees or time your transfer to avoid peak network congestion for best value. Estimated confirmation times and typical fee ranges are shown on the deposit page.
Deposit limits and player controls
Deposit limits are optional player controls available at Stay that let you cap how much you add to your account over set periods. We offer daily, weekly or monthly limits to match budgeting needs, and limits apply to real-money deposits in AUD. Setting limits helps meet responsible-gambling preferences and complements time-outs or self-exclusion options.
From the account dashboard, customers can set or lower limits instantly, choosing amounts that suit their playstyle; if players request an increase, we may impose a waiting period for protection. Using daily or weekly caps makes bankroll management straightforward - once a limit is reached, further deposits are blocked until the period resets, helping prevent overspending.
Lowering deposit limits at Stay takes effect immediately when you confirm a change in account settings, preventing further deposits above the chosen cap for that period and applying to AUD deposits and other accepted currencies.Requests to raise a limit are handled cautiously for your protection; we usually enforce a cooling-off waiting period (e.g. 24-72 hours) before the higher limit applies, and larger increases may need verification.When a limit is reached, further deposit attempts are automatically blocked until the daily, weekly or monthly period resets; our support team can explain timings, pending transaction handling and help with other responsible-play tools.